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FAQ

  • Where are you located?

    Anna Maria Life Vacation Rentals is located in Anna Maria on Florida’s beautiful Anna Maria Island. Our office address is 9908 Gulf Drive, Anna Maria, Florida 34216. Our Mailing address is P.O. Box 1178, Anna Maria, FL 34216

  • How can I contact Anna Maria Life Vacation Rentals?

    The Anna Maria Life Vacation Rentals team can be reached via phone at 941-567-6253 or via the form on the Contact Us page.

  • What times are check-in and check-out?

    Check-in begins at 4:00 p.m. EST on the date included on the Rental Agreement. Check-out time is 10:00 a.m. EST to ensure the property is properly cleaned prior to the arrival of the next guest.

  • What if I arrive early or have to leave late?

    Anna Maria Life Vacation Rentals understands a guest’s arrival times may change and will do its best to facilitate requests for early check-in. However, rate adjustments will not be made for late check-in or early departure. Check-Out/Departure for all AMLVR homes is 10am on the date included in the Rental Agreement. The 10am departure is necessary to ensure there is ample time for the home to be cleaned, maintained and properly inspected. The guest is subject to a fee up to $500 if they fail to depart by the designated time of 10am. This fee will be charged to the guest’s credit card on file.

  • Are your properties pet-friendly?

    Some AMLVR rental properties are dog-friendly and designated as such on the individual property’s webpage. If the Guest reserves a dog-friendly property, and plans to bring a dog, AMLVR must be notified at the time of reservation and a non-refundable $150 plus tax per dog fee will be applied to the reservation.

  • What is your pet fee?

    Anna Maria Life Vacation Rentals has a $150 plus tax per pet. This non-refundable fee is applied to the Rental Agreement at the time of booking. Any guest who brings a dog to a dog-friendly home but fails to notify AMLVR in advance of arrival and/or fails to pay the dog fee will be charged a non-notice dog fee of $250.00.

  • What if I rent a non-pet-friendly property and have to bring my pet?

    If the Guest has a dog in a non-dog-friendly property, the Guest will need to vacate the rental property immediately and forfeit all previous payments for that particular stay. In this situation, AMLVR will attempt to relocate the Guest to a dog-friendly property, if available. The Guest will be responsible for all costs incurred resulting from the relocation, including rent, fees, taxes and returning the property to its original condition. If a guest brings a dog into a non-dog friendly home and it does not come to AMLVR’s attention until after the guest leaves, there will be a non-notice dog fee charged to the card on file for a minimum of $300 or up to the total amount needed to restore the property to its original condition. AMLVR reserves the right to charge the card on file for said violation.

  • Are your properties smoke-free?

    All AMLVR rental properties are smoke-free. Smoking is not permitted inside the home, on balconies, patios, in the pool or spa, or anywhere within the property lines. Failure to comply will result in a $500 fee or up to the total amount needed to restore the property to its original smoke-free condition. AMLVR reserves the right to charge the card on file for said violation.

  • Do you require a down payment? If so, how much will I owe and when is it due?

    Yes. At the time of reservation, an initial payment equal to 25% of the base rental rate is due. The Guest is required to place a credit card on file at the time of booking to secure the reservation. AMLVR accepts VISA, MasterCard, and Discover. Reservations made within 60 days of arrival require payment made in full at the time of reservation.

  • When is my final payment due?

    The balance of Rent and all fees are due 60 days PRIOR TO arrival. For your convenience, AMLVR WILL AUTO-CHARGE THE BALANCE TO YOUR CREDIT CARD ON FILE. In the event that your credit card on file is declined when Auto-Charged, you will be contacted by an AMLVR Agent for a substitute payment method. You will be subject to the INSIDE of 60 DAYS TO ARRIVAL provision of our Cancellation Policy if a payment cannot be made at that time. Other forms of accepted payment are check, e-check, money order, and debit card. Checks and money orders should be made payable to Anna Maria Life Vacation Rentals. Wire Transfers are accepted with a charge of $50.00 per wire. Payments can be made any time prior to the Auto-Charge in the AMLVR payment portal. https://www.annamarialifevacationrentals.com/payment-login/

  • Do you charge a reservation fee?

    No. Anna Maria Life Vacation Rentals does not add an additional reservation fee; however, a non-refundable Administrative Fee is added to each reservation.

  • Is travel insurance recommended?

    Yes, to protect against the loss of rental payment, including down payment, Anna Maria Life Vacation Rentals strongly recommends purchasing travel insurance. AMLVR is proud to offer travel insurance through Generali Global Assistance (GGA) which can be added at the time of reservation. The travel insurance plan is effective the day payment is received. Travel insurance is strongly recommended to help protect the guests’ vacation investment in the case of unexpected circumstances. The Plan includes coverage for the loss of prepaid, non-refundable trip costs if the trip is unused or interrupted due to certain unforeseeable events. Outstanding reservation costs are not eligible for reimbursement at the time of cancellation and the cost of the Plan is not eligible for a full refund outside of the Plan’s free look period. Terms and conditions apply; please read your Plan documents carefully. Questions concerning travel insurance should be directed to GGA at 800-999-4018 or on GGA’s website at www.vacationrentalinsurance.com.

  • Do you require a damage or security deposit and, if so, what does it cover?

    Yes. In lieu of collecting for a refundable security deposit a Non-Refundable Security Deposit Waiver (SDW) fee is automatically included in the reservation at the time of booking. If during the Guest’s stay, any damage to real or personal property of a unit as a result of inadvertent acts or omissions, the guest will be held responsible for the cost of replacing and/or fixing damages. AMLVR reserves the right to charge the card on file in the total amount needed to restore the property to its original condition. If the Guest does not wish to pay the SDW, a refundable security deposit can be requested. If the Guest chooses to opt out of the non-refundable SDW, a refundable $1500 Security Deposit can be added by request to the Guest’s Rental Agreement. The security deposit will be due 60 days prior to the Guest’s arrival date. AMLVR reserves the right to withhold any or all of the security deposit for a period of up to 14 days after the Guest’s departure date to allow for inspection of the rental property. Under this option, if during the Guest’s stay, a person causes any damage or to real personal property of a unit as a result of inadvertent acts or omissions, the Security Deposit will be used to cover the cost of repair or replacement of such property and any remaining monies will be refunded to the Guest within 21 days. If damages exceed the amount paid for the Security Deposit, the Guest’s credit card on file will be charged to cover the full cost of repair or replacement and no refund will be issued.

  • Will I need to pay tax?

    Yes. All vacation rentals are subject to Florida state and local resort tax totaling 12 % (7% State and 5% Local).

  • Do you have a Cancellation Policy?

    Yes. Please notify AMLVR as soon as possible with the need to cancel. The sooner we are advised of your need to cancel your reservation, the better we can assist. All cancellations must be received in writing. Please email any cancellation request to info@annamarialifevacationrentals.com. Cancellation requests must include the guests name, confirmation number, and dates of stay. A: OUTSIDE OF 60 DAYS TO ARRIVAL: Guest will be refunded all monies paid minus a $249 Cancellation Fee, Admin Fee, and any paid Travel Insurance Premiums. Refunds will only be made to the original payment method. If the original payment method is unavailable, we will issue a check to the party listed on the reservation. B: INSIDE OF 60 DAYS TO ARRIVAL: Refunds are subject to AMLVR's ability to re-rent the Property for the originally agreed upon rate. AMLVR will issue a refund in the amount we were able to re-rent the property minus the $249 Cancellation Fee, the Admin Fee, and any paid Travel Insurance Premiums. If the property is re-rented for less than the originally agreed upon amount, the guest will not be refunded the difference. AMLVR does not make any sort of guarantee that we will be able to re-rent the property or re-rent the property for the originally agreed upon rate. No refunds will be issued for non-arrival, late arrival, early departure, or changes to the reservation. AMLVR strongly recommends Travel Insurance to cover unforeseen circumstances.

  • What happens if the government restricts vacation rentals due to an emergency?

    Certain circumstances may arise where the local, state, or federal government limits, prohibits, or restricts occupancy of the rental property. Any such governmental restrictions cannot be anticipated or controlled by AMLVR or the Property Owner, and AMLVR and the Property Owner shall not be responsible for any loss or damage incurred by a Guest as a result of such governmental action. Depending on the circumstances surrounding the governmental action, AMLVR may offer the Guest an opportunity to reschedule their visit to the rental property, if it is available, or another similar rental property. If the Guest elects to reschedule their visit, the rental rate will be adjusted to the greater of the rate agreed to by the Guest for the cancelled stay or the rate for the rental property for the rescheduled dates. If the Guest’s stay is not rescheduled, the will forfeit all monies paid.

  • If I have to leave before my Rental Agreement ends, can I have someone else stay in the property?

    No. In the event a guest cannot fulfill the Rental Agreement, no subletting or assignment by a guest is allowed without prior written consent from Anna Maria Life Vacation Rentals

  • Do you offer a refund if there is inclement weather such as a hurricane or tropical storm?

    Acts of God, Inclement Weather, Pandemics: Neither AMLVR nor the Property Owner will be held responsible, liable, or issue refunds for situations beyond their control including but not limited to hurricanes, red tide, pandemics, public health issues, beach and/or road closures, fire, lightning strikes, or tornadoes. AMLVR strongly advises purchasing travel insurance to protect your vacation investment. Please read the policy carefully to confirm it provides the appropriate coverage. If a claim filed with the travel insurance company is denied, AMLVR is not responsible for any refunds or credits. Hurricanes: Should a hurricane or tropical storm threaten the area, the National Hurricane Center and local governing officials will announce evacuation procedures if needed. A. In the event of a voluntary evacuation (the guest decides to leave on their own accord), neither AMLVR nor the Property Owner is required to provide a refund or credit. B. In the event a mandatory evacuation order is given by local officials, refunds and or credits are not the responsibility of AMLVR or the Property Owner. AMLVR strongly advises purchasing travel insurance to protect your vacation investment. Please read the policy carefully to confirm it provides the appropriate coverage. If a claim filed with the travel insurance company is denied, AMLVR is not responsible for any refunds or credits. C. In the event of a mandatory evacuation order given by local officials, all members of the guests' party must evacuate the premises by the specified time.

  • Do I have to clean the rental property before I leave?

    Yes and no. All Anna Maria Life Vacation Rentals properties are cleaned to quality standards, including sanitizing, vacuuming, dusting, and up to three (3) loads of laundry, prior to and after a guest’s stay. A cleaning fee, based on the property’s size and amenities, is automatically included in the reservation fee at the time of booking. During their stay, a guest is responsible for the cleanliness of the property. In addition, if a guest uses an outdoor grill, they are responsible for cleaning it and leaving it in a usable condition for the next guest. Daily housekeeping is not included in the Rental Agreement; however, Anna Maria Life Vacation Rentals can assist in arrangement of the service, upon the guest’s request. The guest is responsible for all fees associated with the daily housekeeping service and must submit payment at the time of scheduling. Upon the guest’s departure, if the property is left in a condition that requires excessive cleaning, an additional fee will be charged to the guest’s credit card on file.

  • Is there daily housekeeping service?

    No. Daily housekeeping is not included in a standard Rental Agreement, but if requested during a guest’s stay, Anna Maria Life Vacation Rentals can assist in arrangement of the service. Payment for the additional housekeeping service must be made at the time of scheduling the appointment.

  • Do I need to bring my own linens?

    No. All Anna Maria Life Vacation Rentals properties are furnished with an appropriate amount of linens and towels, with most also equipped with beach towels. Prior to check-in, CCAMI completes an inventory of linens and towels. Upon check-out, CCAMI will do the same inventory. In the event of a discrepancy, an additional fee will be charged to the guest’s credit card on file.

  • Do you provide chairs, umbrellas, toys, or other beach-specific items?

    Some of our Anna Maria Life Vacation Rentals rental properties do provide beach items and that information is listed on the property’s individual webpage. Unfortunately, Anna Maria Life VR cannot guarantee those items will be onsite upon a guest’s arrival.

  • Will my kitchen be fully equipped?

    All Anna Maria Life Vacation Rentals rental properties have fully-equipped kitchens, including pots, pans, dishes, silverware, baking dishes and glassware, toasters, blenders and coffee pots. To check what your rental property’s kitchen includes, please check the Amenities tab on your specific rental property’s webpage.

  • Do you have grills? Gas or charcoal? Do you provide charcoal?

    Some Anna Maria Life Vacation Rentals rental properties include gas grills, while some have charcoal grills. Gas is provided, while charcoal is not. The Anna Maria Life VR rental properties located in condominium complexes have specific grilling policies and grilling may not be allowed other than in designated areas.

  • Will my property have a bathtub? Hairdryer?

    Most Anna Maria Life Vacation Rentals rental properties include both a shower and a bathtub. As for hairdryers, it is recommended guest’s bring their own, as Anna Maria Life VR cannot guarantee hairdryers will be in the property upon a guest’s arrival.

  • Will my property have a washer and dryer?

    Most likely. Most Anna Maria Life Vacation Rentals rental properties do include a washer and dryer as well as ironing equipment. To check if your rental property is equipped with a washer and dryer, please check the Amenities tab on your specific rental property’s webpage.

  • What if I make a reservation within the same month I plan on visiting?

    Anna Maria Life Vacation Rentals welcomes guests at any time of the year; however, reservations made within 60 days of arrival require payment made in-full at the time of reservation.

  • How do I get the property’s keys/remote controls? What if I lose the keys and/or remote control?

    Most of our Anna Maria Life Island vacation home rentals have lockboxes or keypads. Anna Maria Life VR provides the guest with a lockbox or keypad code prior to their arrival. On the day of departure, the guest renting a lockbox-equipped property is required to leave the property’s access key in the lockbox and the daily-usage keys in the property. Failure to do so will incur a $25 Recovery Fee charged to the guest’s credit card on file.

    A guest renting a non-lockbox-equipped property is required to pick up the property’s key from and, on the day of departure, return it to the Anna Maria Life Vacation Rentals office. Failure to return a property key to the Anna Maria Life Vacation Rentals office on the day of departure will incur a $25 Recovery Fee charged to the guest’s credit card on file. In addition, garage door remote controls and elevator keys, if applicable, can be signed out at the Anna Maria Life VR office on any day during a guest’s stay and must be returned to the Anna Maria Life VR office on or before the day of departure. For each remote control and/or elevator key not returned to the Anna Maria Life VR office, a $100 Recovery Fee will be charged to the guest’s credit card on file.

    A guest renting a keypad-equipped property, unless a garage door remote or elevator key has been checked out, no additional action is required.

  • What is the temperature of my rental property’s pool?

    Most Anna Maria Life Vacation Rentals rental properties have heated pools. If the pool is heated, it is set at approximately 82 degrees Fahrenheit. Guests are prohibited from adjusting the pool’s temperature without prior consent from Anna Maria Life VR.

  • For those rental properties with pools, are lifeguards provided?

    No. Anna Maria Life Vacation Rentals does not supply lifeguards or monitors. Guests are explicitly responsible for their own safety as well as their family members and guests while using swimming facilities, and in so using or permitting to use, specifically waive all liability claims, expressed or implied, against Anna Maria Life VR, the property owner, and the Condominium/Homeowner Association, if applicable. No guest shall permit any juvenile to play in or around any swimming facility without providing an attendant who is able to protect such juvenile in case of difficulty in or around the water.

  • How many individuals does my rental property accommodate?

    All Anna Maria Life Vacation Rentals rental properties have different maximum occupancies. A. The individual entering into the rental agreement must be at least 25 years of age and must occupy the property the full length of the rental term. Guests who violate this policy are subject to immediate eviction and forfeit all rental payments. B. Please remember that AMLVR must adhere to all city ordinances, which include occupancy limits. All AMLVR rental properties have different maximum occupancy limits based on city regulation. Large gatherings, parties, weddings and receptions or other events are strictly prohibited. If the occupancy exceeds the property’s limitations it will result in immediate eviction without refund and loss of all monies collected, including all fees and taxes. C. The guests shall comply with all applicable laws and governing homeowners, and/or condominium associations, and promptly comply with governmental order or directive for the correction or prevention of any violation of applicable law in connection with the guests stay at the property.

  • What if I don’t like the décor of my rental property?

    All Anna Maria Life Vacation Rentals rental properties are individually owned and the décor reflects that of the property owner. Anna Maria Life Vacation Rentals does its best to provide an accurate description of the individual property’s amenities, but cannot be held responsible if the guest is dissatisfied with the accommodations.

  • What happens if something breaks or doesn’t work while I’m renting?

    Maintenance: A. The Guest must notify AMLVR of any maintenance request or deficiency as soon as identified. AMLVR will expedite repairs as quickly as possible. Some requests may require outside vendors to repair and/or replace equipment. If an outside vendor finds the equipment is not working due to Guest misuse, oversight, or negligence, the Guest will be responsible for incurred service charges. No rent adjustments will be made for circumstances beyond AMLVR control for malfunction or loss of use of equipment or amenities. The Guest agrees to allow AMLVR employees, vendors, contractors, or subcontractor’s access to the rental property to make necessary repairs or improvements if AMLVR deems it necessary to enter the property in order to keep the guest and or the home safe. B. In the event of a previously identified maintenance issue, it may be necessary for AMLVR to allow our technicians or third-party vendors into the home. We will do our best to provide information and notification to the guest. No rent adjustments will be made for circumstances beyond AMLVR control or for malfunction or loss of use of equipment or amenities. The Guest agrees to allow AMLVR employees, vendors, contractors, or subcontractor’s access to the rental property to make necessary repairs or improvements. C. AMLVR homes have several regularly scheduled maintenance requirements throughout the year. AMLVR will do our best to limit guest interruption and to notify the guest of the scheduled task.

  • Will I have internet connection, and, if so, will I be charged to connect to the internet?

    All AMLVR rental properties offer wireless high-speed internet service. However, due to various personal computer configurations, AMLVR can only guarantee that the service is available from the provider. AMLVR does not have the expertise to configure computers to accommodate the service. AMLVR will do its best to assist the Guest, but will not be held responsible, or issue a refund, if the Guest is unable to use the service due to lack of ability to connect to the guest’s devices.

  • Will I have to pay for telephone service during my stay?

    In all AMLVR rental properties equipped with a telephone, local calls are free of charge. Depending on the Property Owner’s telephone plan, free long distance may be available. Most of AMLVR homes have disabled the ability to purchase any pay-per-view movies or shows. However, if a guest does purchase any type of programming, the guest is responsible for that payment. AMLVR reserves the right to charge a guest’s credit card on file appropriately if there are any charges for such items on the owner of the home’s cable bill that were incurred during the guests stay.

  • Other than my car, what vehicles am I allowed to bring?

    Most AMLVR rental properties have limited parking spaces available. The number of appropriate spaces is specified in the home's listing. Therefore, recreational vehicles (RVs), boats, motor homes, trucks, trailers, etc. are not permitted without prior written approval by AMLVR. AMLVR will not be held responsible or expected to pay for any parking citations that a guest may receive by the city.

  • Is there public transportation on the island?

    Yes. Anna Maria Island offers FREE trolley service that operates from 6:00 a.m. to 10:30 p.m. seven days a week. View more information on trolley stops and locations.

  • What happens if I forget something in the rental after I leave?

    Neither AMLVR, the Property Owner, nor the housekeepers will be held responsible for items left in a rental property. If AMLVR or the Property Owner is requested to retrieve and mail items left on-site, the Guest will be responsible for any incurred fees including shipping charges. Inquiries must be made within 30 days after departure date.

  • What happens if Anna Maria Life Vacation Rentals no longer manages my rental during my stay?

    In the event a reserved rental property becomes unavailable due to circumstances beyond Anna Maria Life Vacation Rental’s control, Anna Maria Life VR reserves the right to substitute an equivalent or superior property at its discretion. If a similar property is not available, monies paid will be refunded.

  • What if I rent a property that is for sale?

    If a reserved rental property is for sale, it may be necessary for AMLVR or a licensed real estate agent to show the property during the Guest’s occupancy. In this case, the Guest will agree to showings. AMLVR will provide 24-hour notice to the guest when a showing is scheduled. Be assured, AMLVR will make every attempt to schedule a showing at a time that is convenient for the Guest.

  • If I decide to return next year, can I reserve the same property?

    The Guest reserving a property for 28 days or more has a first right of refusal on the property they are currently renting for the following year. The Guest is fully responsible for notifying AMLVR of their desire to reserve the same property within five (5) days of their current arrival. However, AMLVR has no control over any owner bookings that may interfere with a first right of refusal.

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